National Energy Customer Framework

The Retail Policy Working Group was the group tasked with developing a harmonised national consumer protection framework for the retail sale of electricity and gas and a range of related reforms to support this framework. The implementation of the National Energy Customer Framework (NECF) involves the transfer of current State and Territory responsibilities to a single set of national Laws, regulations and Rules.

For historical information on the Retail Policy Working Group and the NECF(including associated consultation papers, submissions and SCO Bulletins), please refer to the archive webpage.

JOINT IMPLEMENTATION GROUP

The Joint Implementation Group (JIG) was established by the Ministerial Council on Energy Standing Committee of Officials in 2010 to ensure a co-ordinated national approach to the implementation of the NECF by each of the participating States and Territories.

For the latest news on NECF implementation, please visit the JIG Bulletins page.

NECF LEGAL INSTRUMENTS

The legal instruments for the National Energy Customer Framework include:

Acts:

• National Energy Retail Law (South Australia) Act 2011 (including the National Energy Retail Law)
• Statutes Amendment (National Energy Retail Law) Act 2011

The Acts can be found on the South Australian Legislation website

Regulations to be made:

• National Energy Retail Regulations 2010
• National Gas (South Australia) (National Energy Retail Law) Variation Regulations 2010
• National Electricity (South Australia)(National Energy Retail Law) Variation Regulations 2010  

Rules to be made:

• National Energy Retail Rules (NERR)
• National Electricity (Retail Support) Amendment Rules 2010
• National Gas (Retail Support) Amendment Rules 2010
• National Electricity (Miscellaneous and Consequential) Amendment Rules 2010
• National Gas (Miscellaneous and Consequentials) Amendment Rules 2010
• National Gas Retail Market Amendment Procedures 2010
• National Electricity (Retail Connection) Amendment Rules 2010
• National Gas (Retail Connection) Amendment Rules 2010

Notes – The passage of the NECF legislation will not result in commencement immediately in South Australia or any other participating jurisdiction.

The Regulations and the Rules to be made have been approved by the Ministerial Council on Energy and are released for information only.  They are not open to further consultation.

Upon commencement of the Legislation, the Regulations will be made by the South Australian Governor and the Rules will be made by the South Australian Minister. This will occur shortly before the application by the first participating jurisdiction of the Schedule to the National Energy Retail Law (South Australia) Act 2011.

The Regulations and Rules will commence on the same date and at the same time as the application of that Schedule in that jurisdiction.