Consumer Advocacy - Archive

The new consumer advocacy arrangements commenced on 1 July 2008 to allow for greater stakeholder participation in the Australian energy market. The website for the Consumer Advocacy Panel is www.advocacypanel.com.au

For current information on consumer advocacy, please refer to the Consumer Advocacy webpage.

Consultation and Information Papers

• Review of Consumer Advocacy Requirements - Report for User Participation Working Group, March 2005 [PDF, 308KB]
• User Participation Policy Statement, August 2004 [PDF, 254KB]
• The Allen Consulting Group Report - 'National Energy Market Consumer Advocacy Emerging Needs and Institutional Models', 30 June 2004 [PDF, 1627KB]
• Improving User Participation in the Australian Energy Market, Discussion Paper, March 2004 [PDF, 177KB]

Presentations

• User Participation Working Group, Forum on Consumer Advocacy, 8 November 2004 [PDF, 47KB]
• User Participation Working Group, Consultation Forums, 6 & 7 April 2004 [PDF, 224KB]

Submissions

The associated consultation paper can be accessed under 'Consultation and Information Papers'.

• Consumer Advocacy, March 2005
• Improving User Participation in the Australian Energy Market, March 2004
• Submissions to the Second Exposure Draft, Australian Energy Market Commission Establishment (Consumer Advocacy Panel) Amendment Bill (23 April 2007)